Case Study

Emily Dowd Fitness

A mobile-first website for a Cambridge personal trainer — with Lily, an AI chatbot connected live to Bookwhen. Prospects can check the class schedule, browse packages, and book in a single conversation.

Custom Website AI Chatbot Bookwhen Integration Business Email
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Emily Dowd Fitness website — personal trainer Cambridge
Business
Personal Trainer
Location
Cambridge
Plan
Professional
Live since
May 2026
The Brief

What Emily needed

Emily runs group fitness classes and 1:1 personal training sessions in Cambridge. Her business was growing through Instagram and word of mouth — but every new enquiry meant the same back-and-forth: what classes do you run, what do you charge, how do I book? She was answering the same questions repeatedly, from her phone, between sessions. She needed a website that looked the part and an AI assistant that could handle inbound questions without her having to pick up her phone every time someone new reached out.

What we built · what it cost

Three pieces, working as one

Emily chose the Professional package. Clean website, AI chatbot wired into Bookwhen, professional email — everything a growing PT business needs, nothing it doesn't.

🌐

Professional Website

£497 one-off

Mobile-first, hand-coded, built for a fitness audience. Class schedule, package options, about section, and a booking CTA — all designed to convert a first-time visitor into an enquiry.

For Emily: a website she can actually send people to — one that looks professional on any phone and answers the first five questions before a prospect even opens the chatbot.

The full picture

Three services, paid individually: £891 + £29/month

Professional Bundle

Everything above, one price

£797 + £29/month

Emily saves £94 upfront — same monthly

The bundle is the straightforward choice for most growing businesses.

See our service packages →

Emily Review

5-star Facebook review for AJ Web Design from Emily Dowd Fitness, personal trainer Cambridge

Tech stack

Everything self-hosted on our VPS. No third-party chatbot subscriptions, no per-message fees beyond the AI API.

Claude AI (Haiku) Bookwhen API Resend Flask / Python Nginx PM2 Namecheap

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