Review Request Automation for Trade Businesses
Most tradespeople do good work but rarely get reviews because asking feels awkward and customers forget. A review request automation removes the awkward part entirely. The system sends a direct link to your Google Business Profile review page within hours of each completed job, while the experience is still fresh. You don't have to do anything once it's set up.
How it works — three steps
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1
Job complete — add the customer
When you finish a job, add the customer's name and mobile number. That's the only input needed. Takes ten seconds.
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2
System sends the review request
A personalised message goes out via SMS or WhatsApp with your direct Google review link. Sent within a configurable delay — typically a few hours after the job, while the experience is fresh.
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3
Customer leaves a review in two taps
The link goes straight to your Google review page — no searching, no finding your business, no friction. One tap opens the page, one tap starts writing.
Who this is for
The review automation service is for sole traders and small trade businesses who complete 5 or more jobs per week and want to build their Google review count without spending time on follow-up. It works well for plumbers, electricians, painters, tilers, gardeners, cleaners, and any other tradesperson whose work ends with a satisfied customer. If you don't have a Google Business Profile yet, I can set that up before we install the automation.
Setup fee and monthly cost
| Item | Cost | Notes |
|---|---|---|
| Setup fee (one-off) | £97 | Message config, trigger setup, Google review link, testing. |
| Monthly platform fee | £19/mo | Covers the automation platform. Cancel any time. |
Call 07549 636 200 to get set up — I'll need your Google Business Profile link and your preferred message channel (SMS or WhatsApp).
Tools used in every setup
What clients say
"I used to ask for reviews manually and most people said they would but never did. Since AJ set up the automated messages, I'm getting 3–4 new reviews every week without doing anything. My Google listing has gone from 14 reviews to over 60 in three months."
Pete M. — Painter and decorator, Cambridge
"The setup was dead simple. AJ handled everything. Now after every job the customer just gets a message — most of them actually respond. My star rating stayed high and the volume is up massively."
Karen S. — Cleaner, Ely
"I was sceptical about the monthly cost but I've got 40 new Google reviews in two months. The phone's been busier since. Pays for itself within the first week if even one extra job comes from it."
Rob D. — Plumber, Peterborough
Frequently asked questions about review request automation
Review automation for trade businesses across Cambridge and the UK
AJ Web Design is based in Cambridge and sets up review automation for sole traders and small trade businesses across Cambridgeshire, Hertfordshire, Bedfordshire, Suffolk, and the wider UK. The setup is entirely remote — I configure everything over a short call and you're running the same day. Areas covered include Cambridge, Ely, Huntingdon, St Ives, St Neots, Newmarket, Peterborough, Saffron Walden, Royston, and Bury St Edmunds.
More reviews. Less asking.
Set up in a day. Sends automatically after every job from that point on.
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