AI Bots AJ Web Design · Cambridge Published 7 May 2026

Review Request Automation for Trade Businesses

Review Request Automation — £97 setup + £19/mo — AJ Web Design Cambridge

Most tradespeople do good work but rarely get reviews because asking feels awkward and customers forget. A review request automation removes the awkward part entirely. The system sends a direct link to your Google Business Profile review page within hours of each completed job, while the experience is still fresh. You don't have to do anything once it's set up.

Review request automation is a system that sends a Google review link to every customer after their job is complete — automatically, without you having to do anything. AJ Web Design configures the message, the trigger, and the direct link to your review page. The customer gets a text or WhatsApp message with one tap to leave a review. Price: £97 setup + £19/mo.

£97one-off setup fee

£19per month to run

Autosends after every job

How it works — three steps

1

Job complete — add the customer

When you finish a job, add the customer's name and mobile number. That's the only input needed. Takes ten seconds.
2

System sends the review request

A personalised message goes out via SMS or WhatsApp with your direct Google review link. Sent within a configurable delay — typically a few hours after the job, while the experience is fresh.
3

Customer leaves a review in two taps

The link goes straight to your Google review page — no searching, no finding your business, no friction. One tap opens the page, one tap starts writing.

Google reviews directly affect how high you appear in local search results. A plumber with 80 reviews at 4.9 stars consistently outranks one with 12 reviews at 5.0 — even with identical websites. Automation is the only way to build that volume without it becoming a chore.

Who this is for

The review automation service is for sole traders and small trade businesses who complete 5 or more jobs per week and want to build their Google review count without spending time on follow-up. It works well for plumbers, electricians, painters, tilers, gardeners, cleaners, and any other tradesperson whose work ends with a satisfied customer. If you don't have a Google Business Profile yet, I can set that up before we install the automation.

Timing matters. Review requests sent within 2–4 hours of a job being completed typically convert at 25–40%. Requests sent 48 hours later drop to under 10%. Automation makes the difference by sending at the right time every time, without you having to remember.

Setup fee and monthly cost

Item	Cost	Notes
Setup fee (one-off)	£97	Message config, trigger setup, Google review link, testing.
Monthly platform fee	£19/mo	Covers the automation platform. Cancel any time.

Call 07549 636 200 to get set up — I'll need your Google Business Profile link and your preferred message channel (SMS or WhatsApp).

Tools used in every setup

Google Business Profile SMS automation WhatsApp Business Make (Integromat) Twilio n8n Direct review link

What clients say

Frequently asked questions about review request automation

How does the review request get sent?+

Via SMS or WhatsApp, depending on what you prefer and what your customers respond to best. The message includes your direct Google review link so customers can leave a review in two taps.

Do I need to do anything after setup?+

Just add the customer's phone number when the job is done. The system sends the review request automatically — no template to fill in, no copy to write, no manual follow-up.

Will this get me fake reviews?+

No. The system contacts your real customers after real jobs. These are genuine reviews from people you've worked with. That's both Google-compliant and what actually builds trust with new customers.

What if a customer doesn't leave a review?+

The system can send one follow-up reminder after a set number of days. You control whether this is on or off — some tradespeople prefer not to chase.

Does it work with my Google Business Profile?+

Yes. The review link goes directly to your Google Business Profile review page. If you don't have a Google Business Profile set up properly, I can sort that at the same time.

Can I cancel the monthly fee?+

Yes. The £19/mo covers the automation platform. Cancel any time — the system just stops sending after that. The £97 setup fee is non-refundable.

How many reviews can I expect?+

That depends on how many jobs you complete and how responsive your customers are. Tradespeople typically see a 20–40% conversion rate on review requests sent within 24 hours of a completed job.

Review automation for trade businesses across Cambridge and the UK

AJ Web Design is based in Cambridge and sets up review automation for sole traders and small trade businesses across Cambridgeshire, Hertfordshire, Bedfordshire, Suffolk, and the wider UK. The setup is entirely remote — I configure everything over a short call and you're running the same day. Areas covered include Cambridge, Ely, Huntingdon, St Ives, St Neots, Newmarket, Peterborough, Saffron Walden, Royston, and Bury St Edmunds.

More reviews. Less asking.

Set up in a day. Sends automatically after every job from that point on.

07549 636 200 WhatsApp · Send a message